Refund and cancellation

Refund and Cancellation Policy

Last updated: 29/08/2023

Thank you for considering a donation to Home of Faith. This Donation Refund and Cancellation Policy outlines the terms and conditions related to refunds and cancellations of donations made to our organization. By making a donation, you agree to the terms specified below.

1. Donation Refund Policy:

1.1. All donations made to Home of Faith are considered final and non-refundable. We are unable to refund or return any donation once it has been processed, except in the following cases:

  • If a donation is made in error or there is a technical issue causing duplicate donations, please contact our support team within 24 hours of making the donation. We will review the request and consider a refund if appropriate.

1.2. If a refund is approved, it will be issued using the original method of payment. Please allow a reasonable period for the refund to be processed.

2. Donation Cancellation Policy:

2.1. If you wish to cancel a donation, please contact our support team as soon as possible. While we cannot guarantee that we will be able to cancel the donation, we will make every effort to accommodate your request.

3. Contact Us:

If you have any questions, concerns, or need assistance regarding donation refunds or cancellations, please contact us at:

4. Changes to this Policy:

We reserve the right to update or modify this Donation Refund and Cancellation Policy at any time. The updated Policy will be posted on our website, and the “Last updated” date at the beginning of the Policy will reflect the latest revision.

Your donation to Home of Faith is greatly appreciated, and by making a donation, you acknowledge that you have read, understood, and agree to the terms and conditions outlined in this Donation Refund and Cancellation Policy.